Introduction
Svantio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI executive advisory platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, company details, and billing information
- Business Information: Strategic questions, business context, documents you upload, and conversations with AI executives
- Communication Data: Support requests, feedback, and other communications with us
Automatically Collected Information
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: Browser type, IP address, operating system, and device identifiers
- Cookies: We use cookies and similar technologies to enhance your experience
How We Use Your Information
We use your information to:
- Provide and maintain our AI executive advisory services
- Personalize your experience and improve our AI recommendations
- Process payments and manage your subscription
- Send you service updates, technical notices, and support messages
- Detect, prevent, and address technical issues or security threats
- Analyze usage patterns to improve our platform
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- Encrypted storage of sensitive business information
- Regular security audits and penetration testing
- Strict access controls and authentication requirements
AI Training and Your Data
Your strategic conversations are confidential and private:
- We do NOT train AI models on your data
- We do NOT sell, share, or rent your business information
- We do NOT use your competitive insights for other clients
- Your conversations remain isolated to your account
Third-Party Services
We may use trusted third-party services for:
- Payment processing (Stripe)
- Analytics and performance monitoring
- Customer support tools
- Cloud infrastructure (secure hosting)
These providers are contractually bound to protect your information and may only use it for the specific services they provide to us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent where we rely on it
To exercise these rights, contact us at privacy@svantio.com
Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legitimate business purposes, legal compliance, or to resolve disputes. You can request deletion of your data at any time.
Children's Privacy
Svantio is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the platform. Continued use of Svantio after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: